Conditions
General terms and conditions
OVERVIEW
This website is operated by Shark Ecommerce inh. Paul Linker under the corporate name "Kayf". The terms "we", "us" and "our" refer to the entire website. “Kayf” offers this website, including all information, tools and services available from this website to you, the user, conditioned on your acceptance of all terms, conditions, policies and notices stated here.
Please read these Terms and Conditions carefully before you access or use our website. By accessing or using any part of the website, you agree to be bound by these Terms of Use. If you do not agree to all of the terms of this Agreement, do not access the Site or use the Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the current store will also be subject to the Terms of Service. You can view the most current version of the General Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to periodically check this page for changes. Your continued use of the site or access to the site after any changes are posted will constitute acceptance of those changes.
Our store is hosted on Shopify Inc. You provide us with this online e-commerce platform which enables us to sell our goods to you.
§ 1 - Basic Terms
By agreeing to these Terms of Use, you agree You represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, or you have given us your consent to permit your minor dependents to use this website.
You may not use our products for any illegal or unauthorized purpose, nor may you, in using the Service, violate any laws in your jurisdiction (including but not limited to copyright).
You must not transmit any worms or viruses or code of a destructive nature.
A breach of one of the conditions will lead to the immediate termination of your services.
§ 2 - The conclusion of the contract
The subject of the contract is the sale of goods on our part.
With After placing the respective product on our website, we make you a binding offer to conclude a contract under the conditions specified in the item description.
The contract is concluded via the online purchasing system or the online shopping cart system as follows:
The goods intended for purchase are placed in the so-called "shopping cart".You can use the corresponding button in the menu to call up your shopping cart and make changes there at any time. After selecting the "Checkout" button, you are taken to the ordering process. After calling up the "Checkout" page, entering your personal data and the payment and shipping conditions, your data (delivery and/or billing address, your selected payment option and the shipping conditions) will be displayed on the order overview page. You have the option to cancel the ordering process at any time, as long as you have not pressed the final "buy" button. If you use an instant payment system (e.g. PayPal/PayPal Express, Klarna Sofort) for the payment method, you will either be taken to the order overview page in our online shop, or you will first be redirected to the website of the provider of your selected instant payment system. If this forwarding takes place, enter your data there in order to be able to complete the order. You can cancel the ordering process again using the "Back" function in your browser.
The processing of the order and transmission of all the information required for the conclusion of the contract is partially automated via e-mail. You must therefore ensure that the e-mail address you have entered is correct, not blocked by a SPAM filter and that the receipt of the e-mails is technically guaranteed.
§ 3 - CONTRACTUAL LANGUAGE AND CONTRACTUAL TEXT STORAGE
The contract language used is German. We do not save the full text of the contract. Before you complete the order via the online shopping cart system, you have the option of saving it using the print function in your browser or electronically. After the order has been received, the order data, the information required by law for distance selling contracts and the general terms and conditions are sent by e-mail .
§ 4 - GENERAL CONDITIONS
We reserve the right to refuse service to any person for any reason at any time.
You understand that your content (apart from credit card information) may be transmitted unencrypted and may involve (1) transmissions over various networks and (2) modifications to adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted when transmitted over networks.
You agree not to reproduce, duplicate, copy any part of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission from us, to sell, resell or use.
§ 5 - COMPLETENESS, ACCURACY AND CURRENTITY OF THE INFORMATION
We accept no responsibility if the information provided on this website is not correct, complete or up-to-date. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this website is at your own risk.
This website may contain certain historical information. Historical information is not necessarily current and is provided for your information only. We reserve the right to change the content of this website at any time, but we have no obligation to update the information on our website. You agree that it is your responsibility to monitor changes to our website.
§ 6 - CHANGES IN SERVICE AND PRICES / DISCOUNTS AND SALES PROMOTIONS
The prices of our products are subject to change without notice
We reserve the right to discontinue the Service (or any change or discontinue part or content thereof) at any time without notice.
We will not be liable to you or any third party for any modification, price change, suspension or interruption of the Service. Furthermore, we reserve the right to withdraw offers and/or discount campaigns at any time. This does not require any announcement on our part. Discounts and discount campaigns can vary at any time and can be discount vouchers for a certain amount, as well as discounts on a pro rata share. The discounts and discount campaigns are limited in time and are no longer valid after the deadline set by us.
§ 7 - PRICES AND TERMS OF PAYMENT
1. The prices listed in the respective offers and the shipping costs represent total prices. They include all price components including all applicable taxes.
2. If shipping costs are incurred, these are not included in the purchase price. They can be called up via a correspondingly designated button on our website or in the respective offer, are shown separately in the course of the ordering process and are to be borne by you in addition, unless free delivery has been promised.
4. Unless otherwise stated for the individual payment methods, the payment claims from the concluded contract are due for payment immediately.
§ 8 - PRODUCTS OR SERVICES
Certain products or services can only be purchased online via the site to be available. These products or services may have limited quantities and are subject to return or exchange only in accordance with our Returns Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear in store. We cannot guarantee that colors will appear correctly on your computer monitor.
We reserve the right to limit the quantities of any product or service we offer. All descriptions of products or product prices are subject to change at any time and without notice, at our sole discretion. We reserve the right to discontinue any product at any time.
We do not guarantee that the quality of any product, service, information or other material purchased or obtained from you will meet your expectations or that errors in the service will be corrected .
§ 9 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order that you have placed with us. We may, at our sole discretion, limit or cancel the quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancellation of an order, we may attempt to notify you by contacting the email address and/or billing address/telephone number provided at the time the order was placed. We reserve the right to limit or prohibit any orders that, in our sole discretion, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases from our store. You agree to keep your account and other information, including your email address and credit card numbers and expiration dates, update immediately so that we can complete your transactions and contact you if necessary.
For more information, please read our return policy.
§ 10 - OPTIONAL TOOLS
We can give you access to Grant third-party tools over which we neither monitor nor control nor input.
You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis without any warranties, representations or conditions of any kind and without any endorsement. We assume no liability for the use of optional third-party tools.
Any use by you of the optional tools offered on the Website is at your own risk and discretion and you should ensure that you are familiar with and accept the terms on which tools are provided by the relevant third party providers.
We may continue to offer new services and/or features through the website (including the release of new tools and resources). These new features and/or services are also subject to these Terms and Conditions.
§ 11 - FEEDBACK, USER COMMENTS AND OTHER SUBMISSIONS
If you provide certain specific Submissions (e.g. Contest Entries) at our request or without request If you send us creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by post, or otherwise (collectively, "Comments"), you agree that we may make comments at any time, without limitation which you may forward to us, edit, copy, publish, distribute, translate and otherwise use in any medium. We are not and will not be obligated to (1) keep any Comments confidential, (2) pay any compensation for any Comments, or (3) respond to any Comments.
We may, but have no obligation, to monitor, edit, or remove any Content that, in our sole judgment, is unlawful, abusive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or violates any party's intellectual property or breach these Terms of Use.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, privacy, or other personal or proprietary rights. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain malware or other computer viruses that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Comments. You are solely responsible for any comments you make and their accuracy. We assume no responsibility and liability for comments published by you or a third party.
§ 12 - PERSONAL DATA
Your transmission of personal data via the shop is subject to our data protection declaration.
You have the option of creating a customer account on our website by registering with us with your first and last name, your e-mail address and a password of your choice.This gives you the opportunity to see an overview of the orders you have placed
Your transmission and storage of your personal data, also during the ordering process in our online shop, are subject to our data protection declaration, which you can view on our website.
§ 13 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our website or in the Service that contains typographical errors, inaccuracies or omissions that relate to product descriptions, prices, promotions, offers, product shipping costs, transit times and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information, or cancel orders if any information on the Service or on any related website is inaccurate at any time without notice (including after you have placed your order ).
We assume no obligation to update, change or clarify any information on the Service or on any related website, including without limitation pricing information, except as required by law. No stated update or update date used on the Service or on any related website should be used to indicate that any information on the Service or on any related website has been changed or updated.
§ 14 - RETURNS AND SHIPPING
You can easily return your products within 14 days of receiving your package.
To be eligible for a return, your item must be unused and in the condition in which you received it . It must also be in the original packaging.
In order to complete your return, we require a receipt or proof of purchase, which you can find on your order confirmation.
Partial refunds are possible if any of the points below apply.
Any item that is not in its original condition, is damaged or missing something for reasons not attributable to our error.
Refunds
Send once your return is received and inspected we will email you to let you know that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you're approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method within a specified period of time.
Late or missing refunds
If you haven't received a refund yet first, check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and have not yet received your refund, please contact us at info@woozl.de
Exchanges
We only replace items if they are defective or damaged. If you would like to exchange it for the same item, email us at info@shark-ecommerce.com and send your item to: Shark Ecommerce, Haardtstraße 21q, 67240 Bobenheim-Roxheim, Germany.
Shipping
To return your product, you should mail your product to: Shark Ecommerce, Haardtstraße 21q, 67240 Bobenheim-Roxheim, Germany.
For paying the shipping costs and for returning your item you are responsible yourself. Shipping costs are non-refundable.
Depending on where you live, the time it takes for your exchanged product to reach you again may vary. There is also the possibility that we will refund the purchase price if you prefer this to an exchange.
Shipping processing time is usually 1-2 days. The total shipping time can vary and is usually 1-3 days domestically (Germany) and 2-7 days abroad
The shipping time is estimated and starts from the date of shipment and not on the day of the order and may take longer than expected due to invalid address, customs clearance procedures and other reasons.
If you still haven't received your order within 50 days, please contact us via support.
Due to the international shipping of your ordered goods and the country of origin, it is possible that customs duties of 19% of the purchase price may be incurred and the goods must be released from customs. This can, but does not have to, happen. We're just pointing out the possibility. Customs and taxes are generally incurred for goods valued at around twenty-two euros or more. Customs is free to destroy products suspected of being counterfeit (this usually refers to watches). If this is the case, you have the option of forwarding the notification to us. In this event, We will refund You the purchase price paid by You to Us for the Product.
§ 15 - PAY IN ADVANCE
On our website (www.woozl.de) we offer the option of transferring the amount due to us in advance. You can do this, for example, via online banking or with a transfer slip from your bank. We would like to point out that, for your and our protection, we will only process the order once the amount has been credited to our account in order to prevent errors on your part or ours.
If the amount is not credited to our account within 14 days from the time of purchase, we reserve the right to cancel the order. Of course, this will not incur any costs for you.
You are responsible for verifying the account details provided before making any transfer. We are not liable for input errors on your part, which result in payments due being transferred to incorrect accounts not held by us.
Since it is currently not possible for us to continuously check our bank account for incoming payments from our customers, there may be delays in our confirmation email regarding your incoming payment.
Incoming payments to our account are usually checked around 12:00 p.m. and 6:00 p.m. in the evening. Accordingly, your received payment can only be confirmed by us on the following day. If you have not received a confirmation e-mail after 3 days from the time you transferred the amount , please contact our support by sending an e-mail to info@shark-ecommerce.com
§ 16 - DISCLAIMER and LIMITATION OF LIABILITY
We do not guarantee that the results that may be obtained from using the Service will be accurate or reliable.
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free .
You expressly agree that your use of, or inability to use, the Service is at your sole risk.The Service and all products and services made available to you through the Service are (except as expressly provided by us) provided without any representation, warranty or condition of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.
You agree that we may from time to time remove the Service for an indefinite period of time or terminate the Service at any time and may terminate without notice.
In no event shall our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim or direct, indirect, incidental, incidental, criminal, special or consequential damages damages of any kind, including but not limited to lost profits, lost profits, lost savings, lost data, replacement costs or similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising out of your use of any of the Services or any product procured through the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, errors or omissions in any Content or any loss or damage of any kind arising as a result of using the Service, or any Content (or Products) posted, transmitted or otherwise made available through the Service, even if advised of its possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Section 17 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the Website or its content: (a) for any unlawful purpose; (b) to encourage others to engage in or participate in any illegal activity; (c) violate any international, federal, provincial or state regulation, rule, law or local ordinance; (d) infringe or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnic origin, race, age, national origin, or disability; (f) submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code for use in any way that will affect the functionality or operation of the Service or any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to collect spam, phishing, pharm, subterfuge, spider, crawl or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
§ 18 - INDEMNIFICATION
You agree to indemnify and hold our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and indemnify any employee against any claim or demand, including reasonable attorneys' fees, made by any third party arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party
§ 19 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be invalid, illegal or unenforceable, that provision shall nonetheless be enforceable to the maximum extent permitted by applicable law and the unenforceable part shall be deemed to be separated from these General Terms and Conditions nnt, this provision not affecting the validity and enforceability of any other remaining provisions.
Section 20 - TERMINATION
The obligations and liabilities of the parties entered into prior to the termination date shall survive the termination of this Agreement for all purposes.
These Terms and Conditions are effective unless terminated by you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you stop using our website.
If, in our sole judgment, you have failed, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may also terminate this Agreement at any time without notice and you will remain for all amounts due up to and including the date of termination liable; and/or may accordingly deny you access to our Services (or any part thereof).
Section 21 - ENTIRE AGREEMENT
The failure by us to exercise any right or provision of these Terms and Conditions or enforce, shall not constitute a waiver of that right or provision.
These Terms of Service and any policies or operating rules posted by us on this website or in relation to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service and supersedes all prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including without limitation any prior versions of the Terms of Service).
Obscurities in the interpretation of these General Terms and Conditions may not be construed against the drafting party.
§ 22 - APPLICABLE LAW
These General Terms and Conditions and any separate agreements which we offer to you as a service , are subject to the law of Shark Ecommerce, Haardtstraße 21q, 67240 Bobenheim-Roxheim, Germany
§ 23 - CHANGES TO THE TERMS OF USE
You can review the most current version of the General Terms and Conditions at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service at any time by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.Your continued use of or access to our website or the Service following the posting of changes to these Terms of Use will constitute acceptance of those changes
§ 24 - CONTACT INFORMATION
If you have any questions about the Terms of Service, please direct please contact us at info@shark-ecommerce.com
ALTERNATIVE DISPUTE PARTICIPATION
The European Commission provides a platform for out-of-court online dispute resolution (OS platform), accessible at https://ec.europa.eu/odr.
